Frequently Asked Questions

  • Tickets for Brick Festival events will be made available at the door unless sold out online prior to the event. We strongly recommend booking tickets well in advance due to events regularly selling out. With every event last year selling out of tickets, we predict very strong demand for tickets this year too. Avoid disappointment and book early.

  • Absolutely not! LEGO bricks are perfect for creating detailed models and original pieces of art, like the builds you’ll see on display at our events. LEGO bricks also have many roles within education for every age group. LEGO bricks can also be found within healthcare – and are a very well known tool used within mental health organisations. Minifigures have even made it into space! Far more than just a kids toy.

  • Brick Festival Events are open to the public from 10am until 5pm. Different tickets will permit entrance to the events at different times. Only Early Entry tickets permit entry from 10am. Standard tickets permit entry from either 11am, 12pm, 1pm or 2pm depending on the ticket purchased – please check your ticket type carefully prior to the event. We are unable to offer access to the event any earlier than the specified entry time on your ticket.

  • Based on previous events, there is a very strong possibility that each Brick Festival Event will sell out of advanced tickets. Each venue has a maximum visitor capacity, which we adhere to at all times, so tickets for each event will be limited and sold on a first come basis. We strongly recommend booking your tickets in advance to avoid disappointment. Tickets can be booked by visiting our Event Page.

  • If you have purchased advance tickets, you will not have to queue at the Sales Desk to purchase tickets, but you may have to join a queue to enter the venue… We will always try our best to give you access as soon as possible. If you arrive significantly before your designated entry time, you may be asked to return closer to your entry time. If tickets are not purchased in advance, we cannot guarantee there will be capacity to give you access to the event.

  • Tickets purchased online can be either printed out and brought with you to the event, or shown on your phone/device at the door. We advise having the QR code on your tickets ready for scanning as you arrive at the venue to ensure a smooth entry. The QR code can be accessed through the EventBrite app, or attached to your confirmation email.

  • Yes. Anyone five years old and above entering the event must have a valid ticket. The event is designed with attendees of all ages in mind. Both adults and children are encouraged to participate in all areas of the event. Children under 16 must be accompanied by an adult.

  • Yes. Children 4 years-old and younger do not need a ticket.

  • Visitors may leave at anytime during their visit. You will be allowed to re-enter by showing your hand stamp at the venue entrance. Please note that you may be asked to join a short queue to re-enter during peak periods.

  • Each venue will offer something different. Please check the individual venue descriptions on our Event Pages for more information.

  • Yes, pushchairs are allowed at the event. Please be aware that during peak periods at our most popular events, it may be more difficult to navigate through crowded areas.

  • For everyone’s safety, children under the age of 16 must always be supervised by an accompanying adult during their visit.

  • LEGO bricks are actually designed to stick together really well without glue. For the most part, our builders prefer not to glue their models. Quite often the bricks are re-used to create other models so it’s not convenient to have them glued together. Instead, our model makers spend a lot of time and energy ensuring their models are as strong and sturdy as they can be. But sometimes they are still a little fragile, so please be careful around them – and never touch them unless offered to by the builder.

  • We would encourage children to NOT bring homemade creations to Brick Festival events. There are thousands of LEGO bricks at the event to build your own models with.

  • The builds made at Brick Festival events need to be left at the show for others to play with. At regular points in the day, the models are taken apart and sterilised so that they can be re-used for the next visitors.

  • Only guide dogs and registered service dogs are allowed into the event.

  • We want your visit to be creative and inspiring, and we encourage everyone attending to get involved and have fun. To ensure a safe environment for all visitors, we have some basic guidelines:
    > Children should always stay with their parent or guardian.
    > Always walk, do not run.
    > Be respectful of all other visitors.
    > Know where the ‘Lost Children Meeting Point’ is located (by the entrance).
    > Be aware of current COVID restrictions that could be put in place.

  • Bags will be checked randomly upon entrance and exit to and from the venue. Visitors should be ready to open their bags for inspection and may be asked by security staff to move and possibly remove the contents. The following items are not allowed inside the event:
    Alcoholic beverages
    Your own brick-built models
    Animals (with the exception of service dogs)

  • The Brick Festival Team believes that it is always unacceptable for a child or young person to experience abuse of any kind and recognises its responsibility to safeguard the welfare of all children and young people, by a commitment to practice which protects them.

    We recognise that:
    > The welfare of the child or young person is paramount.
    > All children, regardless of age, disability, gender, racial heritage, religious belief, sexual orientation, or identity, have the right to equal protection from all types of harm or abuse;
    > Working in partnership with children, young people, their parents, carers and other agencies is essential in promoting young people’s welfare.

  • Although many of our traders will have card machines, there may be some that prefer to accept cash only. So if you’re looking to grab a bargain or stock up on LEGO bricks, then be sure to bring enough cash or check out the venue page for the closest ATM.

  • You can apply for a trade table by completing the form here, then our Exhibitor Team will be in touch to support you through your booking.

  • Most of the LEGO builds on display are totally unique and have taken many many hours to build by a very talented artist. Some of them are also incredibly fragile. Unless the builder has given specific permission, please do not touch ANY of the displays. This applies to both children AND adults! It is expected that parents supervise their children at all times – which includes explaining the importance of not touching displays, and preventing any behavior that may lead to displays being damaged. The Brick Build Area and Live Build Activities are provided for visitors to get hands on with LEGO bricks.

  • If you’ve got a unique LEGO Creation or an awesome collection of rare LEGO sets that would make a great display, simply fill in this form to be considered for display space at any of the upcoming Brick Festival events. We welcome applications from builders of all experience levels, from your 1st public event, to your 101st, with builds of all shapes and sizes. We also welcome applications from builders of all ages, however we would still expect all builds on display to achieve the same high standards.

  • We do not offer a specific ticket for a “Quiet Session” as visitor needs can vary. The start of each event can have quite an excitable atmosphere and can get busy, however Brick Festival events are much quieter towards the end of the day – from 2pm onwards the events will become much calmer and easier to manage for those with sensory needs, or those who cannot manage crowds well. We ask that parents/carers carefully consider the needs of visitors with additional needs, as no-one understands these better. Your tickets will allow you to enter the event any time after the specified ticket time.

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